Holiday Inn Express Cleveland Airport - Brook Park by IHG

What a great experience at Holiday Inn Express Cleveland Airport! We had to stay a night by Cleveland Airport and I was nervous. Everything was awesome from Rish checking us in, entering the clean, warm, & spacious room, and dinner at Bob Evan’s. Then a comfy bed and quiet, for 11 hours of sleep. Lisa served us a full breakfast with omelets, meats, biscuits & gravy, fresh coffee and fruit, & sooo much more. Then Karish kindly checked us out and confirmed our free shuttle ride to airport. Fresh coffee all day in lobby. We are so happy with our stay.

I was recently working at the great big home show at the IX expo center and stayed at this hotel with my team. Everything was great. The room was very nice, big bathroom, and the rooms were well insulated (very quiet - quiet hours are extremely helpful as well). The bed was very comfy with different pillow firmness offered. The staff was also super friendly - one morning I spilled hot tea all over myself and Kelly on the housekeeping team was especially helpful. Also I was greeted by Lisa by the breakfast nook every morning which was very nice - free breakfast is always a huge plus and there were lots of options!!

Great hotel! Lots of breakfast options and the rooms were well cared for. Also appreciated that they had a shuttle to the airport even though we didn't use it. Walls were thin and you could hear everything but otherwise excellent!

Once we discovered the Holiday Inn Express on Snow Rd in Brook Park, it has been our go-to whenever we go to Cleveland. First, the location is great, very close to I-71, I-480 and the airport. More importantly, the place is very clean, rooms are spacious, showers are warm with good pressure, and amenities are complete: mini-fridge, blackout shades, wifi, iron, hair-blower, charging ports, carts on wheels, ice and filtered water … and the daily breakfast included beats all other hotel-included-breakfasts we’ve had. There is a good selection that is kept stocked and warm, and the little omelettes, meats and especially potatoes are really good. The space to sit and eat is comfortable and continually cleaned and they have delicious coffee with fresh cream available 24-7, made by a special machine that grinds the beans prior to the brewing of each individual cup. The most impressive thing is that everyone who works there is really friendly and very accommodating. Need a car ice scraper?-no problem; Need to use our freezer tonight? -no problem; Need your sheets changed today? - no problem; need help with printing something from your phone? -no problem. And the price is right! No more boutique hotels for us when we’re in Cleveland.

My sister and I booked a room there to visit family. It was a nice place, good room, and the housekeeper was good about cleaning our room when we wanted. The continental breakfast was okay, there was enough to choose from (the typical menu) but the dining area was a good size, plenty of room to sit. The parking was good. The only issue I had was that the pool was out if service. I would have enjoyed a swim once or twice in my 5 days there. Other than that $150. per night is a bit high, for no pool or Jacuzzi. Overall, I would recommend it to anyone who wants to be close to the airport.

The staff here was especially friendly and interactive. They helped us accommodate a room change due to my error in forgetting to include 2 adults and 2 children in the booking, as it's a local ordinance related to how many people can be in one room. Thankfully they had a room available, as they said they are often booked. Note that sadly the pool was closed as of September 2025. Apparently it was noted on the website, but I overlooked it and was disappointed. The breakfast was full buffet style like is standard with this chain. The room was modern and clean as expected with this chain.

Book here! Very close to the airport. The staff is AMAZING. They go above and beyond to make sure your stay is pleasant. This is my hotel of choice.

Pleasant surprise to find this hotel. We have had terrible experience with Cleveland hotels near airport in the past. Well kept. Great hot breakfast selection and front desk is friendly. Calls our room to tell us that uber driver is coming toward our door. Clean room. The only complaint is that we were not able to check out late as elite diamond member because the hotel could not find cleaning staff for late check out.